Jeddah Auto Spare Parts – Terms & Conditions
1. Introduction
Welcome to Jeddah Auto Spare Parts (“Jeddah Auto Spare Parts,” “we,” “our,” or “us”).
These Terms & Conditions govern your use of our products, services, consultations, and transactions. By purchasing from or engaging with Jeddah Auto Spare Parts, you agree to comply with these Terms.
Our mission is to supply reliable, genuine, and high-quality auto spare parts while ensuring transparency, professionalism, and customer satisfaction. These Terms define the rights, responsibilities, and limitations for both parties.
2. Scope of Agreement
These Terms apply to all customers, retailers, wholesalers, workshops, dealers, and business partners engaging with Jeddah Auto Spare Parts.
By placing an order, requesting a quotation, or purchasing any product, you acknowledge that you have read, understood, and accepted these Terms & Conditions.
If you do not agree with any part of these Terms, you should refrain from using our services or purchasing our products.
3. Nature of Products & Services
Jeddah Auto Spare Parts deals in automobile spare parts, accessories, lubricants, and related products for cars, commercial vehicles, and machinery.
Our services may include:
- Spare parts supply (retail & wholesale)
- Product consultation and compatibility guidance
- Order processing, invoicing, and delivery coordination
Product availability, specifications, prices, and delivery timelines may vary and are confirmed at the time of order.
4. Order Placement & Engagement
Customers must provide accurate vehicle details, part numbers, specifications, and delivery information while placing orders.
Jeddah Auto Spare Parts provides recommendations based on available information; however, final responsibility for part compatibility rests with the customer.
Any changes, cancellations, or modifications to orders must be communicated promptly and may be subject to approval, availability, or additional charges.
5. Quality Assurance
We strive to supply genuine, OEM, or high-quality aftermarket spare parts sourced from trusted suppliers.
Product images, descriptions, and packaging may vary based on manufacturer updates and availability.
Normal wear and tear, manufacturer design changes, or cosmetic variations are not considered defects.
Jeddah Auto Spare Parts reserves the right to change suppliers, brands, or specifications without prior notice.
6. Pricing & Payments
All prices are subject to change based on market conditions, supplier rates, and availability.
Payments must be made according to agreed terms (cash, bank transfer, or approved credit terms).
Outstanding payments may result in delayed deliveries, order cancellation, or suspension of services.
7. Delivery & Timelines
Delivery timelines are estimated and depend on stock availability, supplier schedules, and logistics conditions.
Jeddah Auto Spare Parts is not liable for delays caused by third-party couriers, customs clearance, weather conditions, or unforeseen circumstances.
Customers are responsible for inspecting products at the time of delivery and reporting any visible issues immediately.
8. Customer Responsibilities
Customers agree to:
- Provide accurate and complete vehicle and order information
- Verify product compatibility before installation
- Ensure proper handling and installation by qualified technicians
- Comply with applicable laws and regulations
- Use products only for their intended purpose
Any misuse, incorrect installation, or unauthorized modification voids responsibility and warranty claims.
9. Warranties & Limitations
Warranty coverage, if applicable, is subject to manufacturer terms and conditions.
Warranty does not cover damage caused by:
- Improper installation or handling
- Accidents, misuse, or negligence
- Electrical faults, overheating, or external factors
- Normal wear and tear
Our liability is strictly limited to replacement or adjustment within the scope of the supplied product.
Indirect, incidental, or consequential damages are not covered.
10. Returns & Claims
Returns are accepted only if:
- The product is unused, uninstalled, and in original packaging
- The return request is made within the specified timeframe
- The item is eligible under return policy guidelines
Special orders, electrical items, or custom-sourced parts may not be returnable.
All claims are subject to inspection and approval.
11. Intellectual Property
All logos, brand names, catalogs, content, and promotional materials are the property of Jeddah Auto Spare Parts.
Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.
12. Limitation of Liability
Jeddah Auto Spare Parts’ liability is limited to the value of the supplied product only.
We are not responsible for:
- Vehicle damage
- Labor or installation costs
- Business losses or downtime
- Loss of profit or reputation
Customers agree to indemnify Jeddah Auto Spare Parts against claims arising from misuse or incorrect application of products.
13. Force Majeure
Jeddah Auto Spare Parts is not liable for failure or delay caused by events beyond our control, including natural disasters, strikes, supplier shortages, government actions, or transportation disruptions.
In such cases, delivery timelines may be extended without penalty.
14. Privacy & Data Protection
Customer information is collected and used in accordance with our Privacy Policy.
We respect customer confidentiality and do not sell or misuse personal or business data.
15. Policy Updates
Jeddah Auto Spare Parts reserves the right to update or modify these Terms & Conditions at any time.
Updates will be communicated through official channels. Continued use of our services constitutes acceptance of the revised Terms.